Hundreds called about odor
Published 10:27 pm Thursday, January 27, 2011
The calls came from seemingly everywhere.
They came from Nansemond Parkway, Wilroy Road, Route 58 and as far away as the Riverview neighborhood near downtown.
Callers phoned the Southeastern Public Service Authority, the state Department of Environmental Quality and even their City Council representative.
Speaking of Councilman Leroy Bennett, he placed at least five of the calls himself, reporting his own problems, as well as passing along complaints from his constituents. Bennett lives closer to the landfill than almost anybody else.
The regional trash authority recently released its log of odor complaint calls, 15 pages of a spreadsheet tracking more than 200 calls between Nov. 25, 2009 and Dec. 17, 2010.
The log documents the odor problem that residents near the regional landfill have dealt with for more than a year. An investigation by DEQ and a subsequent SPSA-commissioned study by SCS Engineers found that the landfill was the most likely cause of the stink.
Residents and passers-by most frequently called it a gas odor, landfill odor or “rotten egg odor.” Some refused to give their name, but others were offering to help. A real estate agent said he just wanted the odor problem fixed “so homes can sell in this area.”
Another caller even said the stench on Feb. 27 affected his daughter’s 16th birthday party.
Judging from the record, the smell was at its worst when the weather was cold and wet. March 2010 was the worst, with 71 recorded complaints. February and April had 42 and 28 complaints, respectively.
The only other month with more than 10 complaints was January 2010, when 11 callers lodged complaints.
Landfill employees began control measures in March, using a smaller space to dump trash and covering it with more material.
The complaints fell off during the summer, with only three calls throughout June and July. Nobody called to complain in August.
The log also includes the results of site visits done by DEQ representatives, SPSA employees or contractors from SCS Engineers.
The employees visited at all times of the day and night, sometimes being invited inside homes to see what it was like for the residents. The responses took anywhere from 20 minutes to three days.
No complaints have been received since Dec. 17, SPSA executive director Rowland Taylor said at the organization’s board meeting Wednesday.
“We’re trying our best to make sure the neighborhood doesn’t have to keep putting up with odor,” he said.
The full complaint tracking form can be downloaded from the authority’s website at www.spsa.com/nansemond-parkway.asp.