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Although city offices are closed to the public for the foreseeable future, the Treasurer’s Office and Commissioner of the Revenue’s Office want citizens and business owners to know they are still operating and available to serve with the help of technology.

“Commissioner Susan Draper encourages citizens to call her office at 514-4260, email to

comrev@suffolkva.us, fax to 514-4270, or use one of the available drop boxes located outside City Hall and the North Suffolk Library,” her office said in a statement. “In addition, their mailing address is P.O. Box 1459, Suffolk, VA 23439.”

The office of Treasurer Ron Williams reminded citizens that the city has suspended convenience fees charged for online services through the City Treasurer’s payment portal during the coronavirus pandemic.

The suspending of fees includes credit and debit card transactions, e-check and PayPal transactions, and is being done because City Hall is currently closed to the public. The changes are in effect until further notice. To access the portal, visit www.suffolkvatax.us.

Checks or money order payments can still be put into the payment drop boxes outside City Hall and the North Suffolk Library. Payments can also be mailed to the Treasurer’s Office at P.O. Box 1583, Suffolk, VA 23439, or made by phone at 1-866-791-4845.

For additional questions, contact the City Treasurer’s Office at 514-4275 or citytreasurer@suffolkva.us.